Overview
What is Box?
Box is an online cloud content management solution that caters to individual users as well as businesses.
One of the best Document Delivery System or document management tool available in market
Secure Storage and Easy File Management
BOX review
Box is simple, and useful!
Great all-around cloud storage
All of my main work files are stored in Box, so …
If you need to share and collaborate on files, Box is a great choice!
Box - Just as great as its competitors!
Pricey
Frictionless file storage experience
Box helps getting design layouts approval from team
As far as I am concerned, Box is King.
BOX one of best storage applications
Essential to continuous work productivity
Box helps manage file sharing with teammates
A Great Tool for secure Cloud Data Storing for Organizations.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Document management (21)8.686%
- File sync, storage & archiving (22)8.282%
- Security, risk management & information governance (23)7.878%
- Content search & retrieval (21)7.474%
Reviewer Pros & Cons
Pricing
Business Starter
$5
Business
$15
Business Plus
$25
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $5 Per Month (Paid Annually) per user (minimum of 3 users)
Features
Enterprise Content Management
Features related to managing business content and transactional content for enterprises.
- 7.5Content capture & imaging(19) Ratings
The system supports the digitization of content.
- 8.2File sync, storage & archiving(22) Ratings
Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.
- 8.6Document management(21) Ratings
Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.
- 8.1Records management(17) Ratings
Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
- 7.4Content search & retrieval(21) Ratings
Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
- 8Enterprise content collaboration(20) Ratings
ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.
- 7Content publishing & creation(14) Ratings
Supports the publishing of content to web pages or other avenues leading out of the enterprise.
- 7.8Security, risk management & information governance(23) Ratings
Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.
- 7.5Contract lifecycle management(10) Ratings
ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.
- 8.1Automated workflows(12) Ratings
Automated workflows include contract management, invoice processing, etc.
- 8.1Artificial intelligence(10) Ratings
Artificial intelligence and natural language processing help automate document classification
- 7.9Mobile support(21) Ratings
Repository access from mobile devices
- 8Integration(21) Ratings
Integration with 3rd-party systems like ERP, SCM, or CRM
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Box?
Box Features
Enterprise Content Management Features
- Supported: Content capture & imaging
- Supported: File sync, storage & archiving
- Supported: Document management
- Supported: Records management
- Supported: Content search & retrieval
- Supported: Enterprise content collaboration
- Supported: Content publishing & creation
- Supported: Security, risk management & information governance
- Supported: Contract lifecycle management
- Supported: Automated workflows
- Supported: Artificial intelligence
- Supported: Mobile support
- Supported: Integration
Additional Features
- Supported: Secure e-signatures
- Supported: Unlimited e-signatures
Box Screenshots
Box Videos
Box Integrations
Box Competitors
Box Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | All |
Supported Languages | Bengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish |
Box Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(719)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across different departments rely on Box on a daily or weekly basis to securely share and organize files. The platform has gained popularity for its reliable performance and robust security features, allowing users to confidently share sensitive information across departments.
One of the key use cases of Box is as an alternative to Google Drive, offering a secure way for students to share assignments and lectures. Additionally, Box provides deep integration with both Mac and Windows OS, making it a collaborative tool for sharing documents within an enterprise. Users appreciate the platform's security protection and great admin tools for collaboration management. They find it easy to share large data among multiple people, making it ideal for universities, associations, and enterprises to share documents and media on the cloud.
Furthermore, Box serves as a central storage and sharing platform for documents and collateral across multiple teams and divisions within an organization. Its ability to maintain the privacy of confidential data makes it essential for research organizations. Box is also widely used in internal and external projects to enhance collaboration through easy-to-use, intuitive, and quick file sharing capabilities. It acts as a repository for legal and financial documentation, providing security and meeting organizational needs.
Not only does Box offer secure cloud storage options, but it also serves as a backup solution by automatically syncing important files across devices. It is integrated with other software systems to enhance workflow efficiency and enable quick file attachments to transactions. Users value Box for its reliability and ease of use, particularly for businesses of all sizes that require convenient and centralized storage solutions.
Many users appreciate the ability to invite collaborators from outside their organization, providing convenient and secure file sharing options. Moreover, Box is highly valued for its granular access control feature, allowing users to provide specific individuals or teams with access to certain folders or files.
With advanced features for co-editing documents, enabling electronic signatures, and providing classification options, Box is recognized as one of the top cloud management software options in the market. Its collaboration capabilities make it easy for individuals and teams both inside and outside organizations to work together and share files effectively.
Box has found significant use in various scenarios. It is employed for managing files between clients and receiving design files for projects, facilitating seamless collaboration between teams, customers, partners, and vendors. Additionally, Box plays a crucial role in protecting sensitive files with advanced security controls and intelligent threat detection.
Users find Box to be a time-saving tool that allows them to focus on what matters most. They rely on Box for collaboration, which makes it easy for individuals and teams both inside and outside organizations to do their best work.
Box has solved the problem of batch file creation and curation by providing users with easy access and viewing of files without the need for user accounts or logins. It has also successfully resolved device storage issues, offering the ability to lock and secure files. Moreover, Box has been implemented for Robotic Process Automation projects, allowing users to securely process files from any domain within their network.
The platform has effectively addressed the challenge of sharing files internally and externally. Users have been able to store and share files across wide teams, especially during remote work situations. Box has also been used to store contractual information, integrating with tools like DocuSign and Conga to ensure secure storage and access.
Additionally, Box has been utilized for sharing relevant information among global sales, business development, marketing, resellers/distributors, overcoming difficulties caused by firewalls and credentialing. It serves as a sales portal for distributing sales and marketing collateral to internal sales teams and third-party brokers, facilitating collaboration and direct sharing with customers.
Multiple departments and teams rely on Box as a central repository for storing and collaborating on content, replacing SharePoint or internal shared network storage gradually. It is also a go-to solution for secure file sharing between various groups within a company and with outside firms and customers to ensure compliance with HIPAA requirements and privacy regulations.
Box finds application in many specific use cases. For instance, a Project Management Office relies on it to provide project management templates and support documents that enable easy access for remote team members. Similarly, it is frequently used by hiring teams to upload candidate documents, providing a centralized location for easy access.
Universities make extensive use of Box as it provides students and faculty with a cloud storage solution for storing and sharing files securely. Additionally, virtual organizations rely on it to securely share files among co-workers and clients, with accessibility from all devices and systems.
Overall, Box is a versatile and reliable tool used across various industries and departments for file storage, sharing, collaboration, and securing sensitive information. It facilitates seamless workflows, enhances productivity, and ensures data privacy and security.
User-Friendly Interface: Users have praised Box for its user-friendly interface, with some reviewers stating that there is no learning curve involved in using the platform. Many users find the user interface to be clean and intuitive, making it easy to navigate and perform tasks efficiently.
Efficient Organization: Box offers excellent organization features according to users, allowing them to easily create folders and upload files. The ability to create folders and sub-folders enables efficient organization of large amounts of information. Users appreciate the structured and intuitive way Box helps keep their files organized.
Seamless Integration with Third-Party Apps: Users appreciate the seamless integration of Box with third-party business applications. This feature simplifies their workflow and enables seamless collaboration with external parties. The sync feature particularly saves users time and effort by automatically syncing their design files locally on their computer while also backing them up on Box.
Many users have found the user interface of Box to be confusing, unintuitive, and not user-friendly, which has made tasks difficult for them. They have expressed frustration with the layout and navigation of the platform.
Several users have encountered difficulties with the syncing process in Box. They have reported experiencing slow syncing, encountering issues when files sync in the background, and dealing with delays in file synchronization.
Numerous users have expressed dissatisfaction with the limited space options available for non-paid subscribers in Box. They feel restricted by the lack of storage capacity and are unable to add or sync large files due to file size limitations.
Based on user reviews, the most common recommendations for Box are:
- Users recommend trying out Box during a trial period to see if it meets their needs.
- They advise exploring the full menu of features offered with a subscription.
- Users suggest considering compatibility with institutional accounts, especially for organizations that require integration with existing systems.
Overall, reviewers find Box to be effective for staying organized, securely saving and sharing files, and collaborating with colleagues. They appreciate its user-friendly interface, security features, and suitability for various storage needs.
Attribute Ratings
- 8Likelihood to Renew12 ratings
- 10Availability5 ratings
- 9.1Performance12 ratings
- 9Usability18 ratings
- 8.5Support Rating29 ratings
- 10Online Training3 ratings
- 10In-Person Training1 rating
- 10Implementation Rating6 ratings
- 10Configurability1 rating
- 10Product Scalability1 rating
- 10Ease of integration1 rating
- 10Vendor pre-sale1 rating
- 10Vendor post-sale1 rating
Reviews
(1-25 of 87)Box - Just as great as its competitors!
- Simple and easy interface
- Good permission control
- Solid security measures
- Design really resembles other similar programs...
- The desktop sync version and MS word sync functions are a bit slow
Box helps getting design layouts approval from team
- I think box has a good price than some other vendors.
- It helps me updating designs based on comments received from team.
- It helps me minimize communication for getting approvals.
- It will be helpful to get a real time collaboration within files from Box community.
Essential to continuous work productivity
- Basic task automation
- File storage
- File collaboration
- Integrations
- Box on web browser is not intuitive.
- Box does not make it convenient to share files with non-Box users.
Box helps manage file sharing with teammates
- Box has a clean user friendly interface.
- It has functionality to manage files upload easily.
- Box has options for users to signup for free so they can receive and download files.
- Integration with Slack would be great.
In terms of functionality, Box competes with other big companies like Dropbox and provides all options which are needed by the users.
A Great Tool for secure Cloud Data Storing for Organizations.
- Best-of-breed app integration.
- Simplified workflow.
- Seamless collaboration.
- Data transfer with link to any user is not available like Dropbox and pricing is a little higher compared to Google Drive and lacks more features as a collaboration tool.
- Sometimes there are some syncing issues in the background. Many of our employees face issues while using it from their smartphones.
- During uploading feels like it's slower, by comparing other similar service providers it's definitely slower.
Good value for te price!
- Sharing large files which should not be sent via email.
- Sharing documents with external users.
- Sharing applications with external users.
- Speed of access.
- Options to grant permissions to external users.
Very secure storage and ideal for concurrent edits to a document
- Multiple people can do concurrent edits and revisions to a document
- Reduces the risk and potential loss of data caused by leakage
- Real-time file synchronization between my computer and the Box server
- Defining permission settings for different file viewers
- Bigger files take much time to sync to the server
- No option to re-order sync management
- More filters per column to get a particular file
- Collaborating with other colleagues on marketing projects
- Team management and controlling access to files and folders
- Managing cloud storage data
- Grouping documents into folders
- High price tag for small businesses
- Box notes are not quite as good as note-taking apps
- No link download limits
BOX: a complete box solution at a reasonable price
If you are worried about you data you can back up on the cloud BOX.
- File and data sharing via a URL.
- Data storage over cloud.
- File synchronization with your PC.
- It has cross platform usage so can be used on all OS including Windows and Mac.
- You need premium version in case you have to upload large files.
- Mobile application edition is not that user friendly.
- Internet connection is required to access the files.
- Support could be a bit better.
Photo sharing can be a hassle due to lack of metadata.
One of the best file storing ways out there
- I really liked this platform because it is cross-platform and this can be very easily installed on not only Windows but Mac as well so that users can access files online at any time.
- The desktop application in this product makes it so easy and hassle-free to find all the files on the computer and then open them on different devices simultaneously.
- This platform has the capability to create shared links without any complications involved that are not there in different players.
- When using this product the user does not need to undergo any special training or upload any content.
- Box gives users pretty easy access and I think its usability is great for all users.
- Large-sized files cannot be synchronized without having a premium version so all of the processing consumes a lot of time.
- When you initially install Box then you are required to move all files which again consumes a lot of time that could be invested somewhere else.
Safe, secure and an easy solution for your storage needs
- The tool can handle large file sizes of up to 5 GB very easily along with excellent integration and word processing for online document editing.
- The software also provides users a chance to enhance and increase the overall traceability of documents and files.
- A recent new feature that enables users to comment while they share files is also very useful as it allows users to avoid any discrepancy.
- It is secure and reliable platform.
- I have noticed that the larger the file size is the more time it will take to sync plus at some point you might not be able to sync without a premium version.
- When you initially install this product you will first have to move all the files that you want to sync which is very time-consuming.
Box - Really helpful
- Sharing files
- Markups
- Live Document
- Multiple users editing at the same time
Great for Organization - Bad for Syncing
- Sync online folders onto a computer, to be used by the file explorer as if it were a local folder.
- Keep online data up to date according to what other users have edited within those files.
- Allow backup of local data easy.
- The sync could explain what is being done in a more detailed way, I've had to "unsync" and resync things multiple times before to get it set upright.
- Folders that appear in the file explorer sometimes say nothing's in them if they haven't loaded the folder yet. That can be confusing, it should tell the user that it's loading.
- The syncing interface could be more user friendly.
UnBox team collaboration
- Permissions
- Accessability
- File sharing
- very occasional outages
- publicly accessible links
Best cloud based storage for any business organization
- The feature of Box that gives you the leverage of Cloud-Native Security is great because it protects all the files and documents easily.
- This product has become one of the most top storage applications such as iCloud and even Google Drive.
- As it has become the best storage application so it just safely saves all the hard drive space in the Cloud which leverages users with so much extra storage.
- The software can be used by anyone in the organization and it establishes an atmosphere where all workers work without any hard and fast rules.
- There are many good things about this software but there are a few cons as well like I personally think some more content on the desktop browser for viewing purposes could have been great.
- The Multifactor facet in the software was not too useful and it was very hectic so that needs improvement.
- There should be some more content available for viewing on the app home page for a better user experience.
No need to 'look outside the BOX'!
- Seamlessly share documents.
- User friendly.
- Great platform to easily organize all your documents.
- When creating a Link for your folder (so anyone can view the documents when they have the link), it would be great to provide a password option. So anyone with the link can access the folder, however, they'd also need to provide a password. An extra layer of security on that feature would be awesome.
- Allowing the 'Move or Copy' option when highlighting multiple documents in one folder.
- Providing an option on Box Notes, where a Box checked as complete moves to the bottom (Similar to Google Keep). -Having this be optional would be essential, as there are some lists where you need the completed line item to remain in the same place and not move to the bottom.
Box is less appropriate if you're looking for a place to chat/comment about documents. Box is less appropriate if you're looking for a Task Management platform.
Love Box!
- Allows our teams to be organized.
- User friendly for our field teammates.
Great Software for Internal and External Collaboration
- Sharing and Storing Files
- Easy Access for Guests
- Have a Tree View in my favorites tab with subfolders in my favorites
Truly a Quality Document Management System
- Box makes it easy to sync to your desktop.
- Add and revoke access to a particular file or folder.
- Box is not the best solution for situations where URLs have a character limit.
- If a new user attempts to sync a large amount of files to their computer, it will crash.
Great for Enterprise Users
- User experience
- Cost
- Setup
- Clearer documentation
- Better mobile client
- Security controls
A Great File-Sharing Solution for Remote Employees
- Easy to use.
- Convenient.
- Direct download link would be appreciated.
- Reduce number of clicks.
It Works!
- Accessibility
- File sharing
- Permissions
- Publicly accessible links
- Managing storage
- Tutorials
Box review
- Syncing with personal folders makes it very easy to upload/save/download shares docs and files
- Creating folders with different permission levels helps share appropriate files with different team members and audiences
- Each user can save files in Box, instead of overwhelming their personal folders on personal machines
- Viewing reports in Box is almost impossible, because the preview functionality is very outdated
- Finding folders in Box is not easy, as the breadcrumbs do not link to interim folders, but only start and end points
- sometimes Sync fails and has to be rebooted to make sure users have the latest versions of files in their personal folders
Box review
- Version control.
- Data integrity.
- Security.
- BoxSign.
- Pricing - its not cheap!
Box for document storage and collaboration
- Ease of administration.
- Ease of use.
- Seamless integration for windows users of O365.